1. How long does it take to get the order ready?

The order is shipped a maximum of 24 hours after the purchase is made

2. What are the shipping times?

Shipments are made from Monday to Friday from 12.00 hs to 14.00 hs.

3. How long will it take for my order to arrive?

Once your order has shipped, delivery typically occurs within 7-21 business days (1-3 weeks) form the United States and Europe. Some countries further away may take 1 to 2 weeks longer (read terms and conditions).

4. What are the payment methods?

We are affiliated with Paypal, Visa, Mastercard, Discover, America Express and Western Union.

5. What if there is a defective product?

In that case we ask you to attach a photo of the product and and give us the explanation of the defective product to our mail (info@andeanworld.com). We will contact you to give you a solution.

Please note:

If your order does not enter your letter mailbox so your presence will be required for reception or collection at the postal company’s branch.
Andean World is not engaged in the sale of medicines.
If you want any product that is not found on our platform. You can consult and we will make a quote.

For more information:

You can contact us info@andeanworld.com. We will be helping you as soon as possible